"I'm thrilled to report that we'll be launching our fast-moving consumer products company this year. The goal of this firm, according to Isha Ambani, the daughter of RIL Chairman Mukesh Ambani, is to create and supply high-quality, reasonably priced items that address every Indian's everyday requirements. Reliance Retail would face competition from brands like Britannia, Hindustan Unilever Ltd., and Nestle as a result of its foray into the FMCG market.

Let me congratulate the whole leadership team of Reliance Retail on attaining a record of Rs 2 lakh crore turnover and an Ebitda of Rs 12,000 crore, said RIL Chairman Mukesh Ambani on Reliance Retail. Reliance Retail is now one of Asia's top ten retailers. The goal of Reliance Retail is to serve millions of customers every day through physical stores, merchant partner stores, online marketplaces, and omni-channel platforms by giving them an unrestricted selection, excellent value proposition, unmatched quality, and unparalleled shopping and delivery experience.

The five imperatives of Reliance's business strategy, he claimed, are. Prioritize first leveraging technology to improve the customer experience at all digital and physical touchpoints. Second, operationalize and expand a variety of channels with the goal of expanding our customer service area to include underserved rural India in particular. The company's approach in this endeavour is to collaborate with millions of small business owners and provide them a platform to thrive. We will make it possible for them to join the largest distribution network in the nation, allowing them to provide their clients in the hinterland the same options found in major cities.

Third, expand the categories in which the business works so that it may constantly give clients from all social strata the widest possible range of options. "To empower customers, we'll do this by investing in design, value, service, and experience "declared Mukesh Ambani. The fourth objective is to increase the range of products offered by Reliance. To enable us to source from the broadest selection of high-quality items for our clients, it will collaborate and integrate with all brands, small producers, and MSMEs. In order for MSMEs to produce products of the best quality at various price points and become internationally competitive, we will expand our product and design expertise to them."